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Home depot kitchen design




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Home depot kitchen design-Home Depot was hired to remodel my kitchen. The cabinets and counter top was completed. Counter Intelligence were to complete the backsplash and window sill. They gave me two appointments, …



Home Depot Kitchens

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377 Home Depot Kitchens Consumer Reviews

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If you are looking for a new kitchen don’t go to Home Depot. I ordered my new Thomasville kitchen cupboards October 1, 2018. They promised me the kitchen would be up and running by Christmas. Unfortunately I didn’t ask which Christmas! We removed the d cupboards and everything was dry like it always was. The subcontractor came and did the work in one day instead of the two days required. He had to cut the water lines and remove one of the coupling joints to put in the cabinet. The subcontractor miscalculated where the holes needed to be cut and had the joint and waterline butt up against the cupboard floor. This was done at the end of November. The pocket door in my kitchen was screwed open at the same time by the installer. It took until the end of January for the countertop to be measured and installed.

At this point I was having the sink, tap and waterlines connected. After installing the sink the plumber refused to continue to connect the waterlines because the bottom floor of the cupboard was spongy and wet. The subcontractor said it wasn’t his fault and who cut the water lines and removed the t joint? So Home Depot kept me from having water in my kitchen for 9 months. Yes, 9 months. If it wasn’t for my own insurance company and an extra $1,000 I still would be waiting. Home Depot refused to owe up to shoddy workmanship by their subcontractors.

By the way I had to prove that it was wet, leaking and that there was damage done, but all the subcontractor had to say, it wasn’t his fault and that is what their complaint department accepted. They had me doing jumping through all kinds of hoops for 9 months. Eleven months later I have my kitchen, no thanks to Home Depot, the manager of Woodstock’s Home Depot and their customer care service. I was also emailed and told not to contact the manager of the store because they were handling it. Handling what? Also the manager was to meet me twice for refunds and chickened out both times. I have spent over $30,000 on this kitchen and other home repairs in the past 2 years. I won’t set foot in another Home Depot again. If any of you are smart you too will stay clear of Home Depot. Home Disaster!

I ordered my new custom designed kitchen cabinets from Home Depot Newmarket, Ontario on April 3. I was told it would be delivered in 4-6 weeks. The supplier was Fabritec. The order finally came 9 1/2 weeks later. The order was a disaster. Items were missing, some were incorrect sizes, most other items were damaged. Everyone apologized, said they would fix it, blah, blah. 2 months later the missing and incorrect items show up and they are STILL the wrong sizes and damaged.

It has now been almost 5 months and half my kitchen is still waiting for replacement pieces or missing items. At best the items will arrive in good condition in the next 2 months. making the promised delivery of 4-6 weeks ACTUALLY 7 MONTHS. Home Depot says they have no influence over Fabritec and how quickly or the quality of the cabinets. Yet they are the ones selling and promoting the crap! I paid over $14,000 to Home Depot for a very small 10 x 10 kitchen, only the cabinets and not the installation and now they tell me they have no control or influence over the supplier. WOULD NEVER IN A MILLION YEARS BUY ANYTHING. ESPECIALLY A KITCHEN FROM HOME DEPOT OR FABRITEC AGAIN. Worst consumer experience I’ve ever had.

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Home Depot kitchen cabinet refacing and countertop installation, a significant expense, was a very unpleasant experience for me. After a number of calls and emails, since placing my work order six months ago, the work remains incomplete and no inspection has taken place. Cabinet face boards has began to peel, even before using the cabinets and an open hole is now, where there was none before, under my countertop. Once the charge was placed against my card, I found the salesperson and project team to be very unresponsive and inconsiderate – never responded to my emails or phone calls.

We had an initial consultation back in April, it’s now July and we haven’t heard or seen anyone! Although the bills for the job have been steadily coming in like clockwork, which that is another story. The salesperson stated that their contract with Home Depot is on the line and if we do not give them a 5 start review they potentially lose the contract. To which I would say, nice job! We cannot get the Salesperson to call us back and give us answers to what’s going on, why the loan is screwed up, etc. And the contractor has only responded through email and only AFTER we make multiple calls and attempts via email to find out what is going on. GreenTree lending is an absolute joke!

Our loan is supposed to be interest only for the first 6 months so I have been paying more each month to pay down the principal. The problem is they apply your payment this month to the next month’s bill, so all your extra principal payment is covering the interest and fees. And they won’t fix it! Matt ** is our contractor and is a lazy liar. He’ll tell the saleswoman that he called us and has been in contact when in fact he hasn’t. (when we can get the salesperson to call us.) Home Depot, terminate your relationship with this vendor, they are dragging your name into the toilet. Do NOT EVER do business with Home Depot’s kitchen cabinet refacing program. I’m $11k into a pit of hell!

Started a kitchen remodel with 2 bathroom vanities and hall reface of linen cabinet. Was told 1st phase of project would be 6-8 weeks. Told that on Feb. 20. They didn’t start the count from there. Cabinets ordered and arrived for delivery just before Easter. Delayed until Tuesday after Easter. Then wait to be scheduled for install. Cabinet installer was fabulous. Countertops couldn’t come to do template until 1 week later. Told that day, May 15th that countertops would be ready for install in 2-3 weeks. No. At almost 4 weeks from template was told they haven’t even done them. It will now be another 2 weeks.

Have been without a sink since old cabinets were torn out. Manager at Home Depot basically implied everything was normal. My problem.. I didn’t address that they questioned whether I had paid for countertops. I paid when I ordered. I will never purchase anything through Home Depot again. I purchased windows through them last year and was happy. Thought I could trust them to not string me along. Very, very disappointed. Average time for kitchen remodel according to internet sources is 6-8 weeks. Mine won’t be done in 3 months plus and that is phase 1. I am trapped. Buy from someone else.

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On February 20 2019 Home Depot was to start a reno on the kitchen in our condo using the north Surrey Home Depot. Once they showed up to begin work they realized the largest counter had been left off the order and was not there. This resulted in them not being able to complete the cupboard installation. Because they only realized this part way through they had already torn out the old counter and cupboards and had installed the cupboards they had. This left the kitchen unusable. We were told it would be 2 weeks until they got the new cupboards. It was actually April 15 2019 before they installed the missing cupboards.

When they disconnected my old dishwasher they forgot to cap off the pipe so when our neighbours ran their dishwasher the dirty dishwater came spurting up into the cabinets they had just installed. There was also a second leak in another pipe caused by them. They had us find plumbers to fix the situation and Home Depot paid them but it didn’t help the stink in my kitchen from the cupboards. The measurements were not done correctly despite my sending them the specs for the new appliances and the fridge has a huge gap around it on all sides and it looks terrible. I was told they could put in trim to hide that but this was never done.

On February 21 the floor installation people were supposed to show up – they did not. They finally got there two days later. On February 22 the counter installation people did show up but couldn’t do the job because the cupboards were not installed. They finally installed the rest of the cupboards (including replacing the damaged one) on April 15. This was 2 MONTHS later. Not 2 WEEKS later.

When they finally came in to measure for the counters – the quote went from $3300 to $4200. At this time we decided we’d had enough and did not want to continue with Home Depot. We requested that they refund the money we had already paid them for the Backsplash tiles and installation. We were told they had given the tiles to someone therefore would not refund the cost. They did not give them to me so I have no clue who picked them up. This is their responsibility to keep track of – not mine.

We are now currently out the money for the backsplash, the compensation they had promised us for work days taken off to be there and they didn’t show up and our kitchen is only half done. We have tried to come to an agreement with them but they keep changing the contact person for us while telling us no one else has authority to talk to us about the case. We are now on our seventh Home Depot representative (Vikas, Rhonda, Jim, Jim #2, Chris, Steve and Lupna) and have gotten nowhere. Despite promises they NEVER return phone calls. Don’t use this company. When something goes wrong they will not help you and they will not honor their promises!

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Home depot kitchen design




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Home depot kitchen design

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