#extended car warranty
Endurance is a direct provider of extended car warranties that works with you to find the right plan with the best coverage available. Endurance has coverage available for vehicles up to 15 years old with 150,000 miles or less on the engine. While this might disappoint some customers who have put a lot of mileage on their cars, this range is higher than the extended warranty industry average for mileage and model age.
You can choose from Endurance’s simple Secure plan that covers vital parts like the engine, drive axle and transmission, or you can get complete coverage with the Superior plan. The Superior plan covers a wider range of systems than the Secure plan including your air conditioning, brakes and electrical components. The best coverage plan Endurance offers is the Supreme warranty plan. This plan includes all the systems and parts coverage of the Secure and Superior plans combined and provides maximum protection when you have parts that break down or fail, which means it’s a bumper-to-bumper warranty. Endurance has samples of its plans online so you can see what is included in each.
Most extended auto warranties will not cover a repair if you have neglected to properly maintain your vehicle. You are responsible for any regular maintenance items like oil changes, wiper blades, fuses, fluids and light bulbs. You ll want to keep receipts from any maintenance you do so your claim process will go more smoothly.
Each warranty plan offered by Endurance includes 24/7 roadside service. It is reassuring to know that help is just a phone call away if you ever lock yourself out of your car, need to be towed or run out of gas. This roadside service is available for free once in a 72-hour period, no matter if you are in the United States or in Canada.
Endurance is the only administrator for its plans. This means that once you purchase a car warranty, Endurance will not pass you off to a different company or provider at any time during the process like many extended car warranty companies do. When you need to submit a repair claim, you simply give the service manager at the repair shop your Endurance card and that person will call Endurance to get the repairs approved. Once the repair claim has been approved, Endurance pays the repair facility directly with a corporate credit card. You never have to worry about paying for approved repairs from your own pocket.
Endurance requires that you go through an Automotive Service Excellence (ASE)-certified mechanic, to ensure that all repairs are done properly. This isn t usually a problem since the vast majority of mechanics in the United States and Canada are ASE-certified. If you don’t have a regular mechanic or you have a mechanical failure while you are traveling far from home, you can contact Endurance and the company will refer you to a certified ASE shop to get the service you need.
Endurance gives you a 30-day, money-back guarantee when you sign up, and as long as you do not make any claims during that time, you will be eligible for a full refund. Another nice feature is that you can choose to have a $100, $50 or $0 deductible. Also, your extended warranty is transferrable, so if you end up selling your vehicle with time left on the contract, it carries over to the new owner so the vehicle continues to be protected.
Help & Support
Endurance takes pride in its customer service and provides friendly, courteous service. You can reach Endurance by phone or by email and you can keep up with them on Facebook or Twitter. Unfortunately, while a customer service representative is always easy to reach by phone or email, there is no option for live chat.