Finance

Mar 11 2018

Dymo Printer Not Printing Labels Correctly

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Dymo Printer Not Printing Labels Correctly

Answer #15039 | Access: Everyone

My Dymo Printer either prints Portrait when it should be Landscape (or vice versa), prints beyond the limit of the label itself, or prints more than 1 label. How can I fix this issue with my printer?

Hardware – Dymo Printer Not Printing Labels Correctly

Environment: Dymo Printer

There are several reasons that your Dymo printer could not work properly. Below outlines some of the most common reasons. If the following steps do not resolve your errors and you are a Patterson customer, please call support.

  1. Press the label feed button on the Dymo itself, did it feed more than 1 label? If it doesn’t, continue to step 2.
    • If it prints more than one label, please check that the labels are properly installed and the sensor is clear of debris.
    • If it still feeds more than one label, please run a Dymo cleaning card through it.
  2. Go to computer where the Dymo printer is connected.
  3. Go to Start | Settings | Devices and Printers.
    • This can also be found in Control Panel .

  • Right-click on the Dymo printer .

  • Click Printer Properties. Click on the General tab :
  • Click Printing Preferences .

  • Set to Landscape.

  • Click Advanced.
    • If printing Rx labels: Change label to 30258 diskette .
    • If printing other labels: Leave at 30252 Address .

  • Click OK.
  • Click the Advanced tab.
  • Click Printing Defaults (on the bottom left).

  • Set to Landscape.

  • Click Advanced.
    • If printing Rx labels: Change label to 30258 diskette .
    • If printing other labels: Leave at 30252 Address .

  • Click OK .
  • Click Apply and OK until you return back to the printer window.
  • Close and Print again.
  • If the above steps do not resolve your errors and you are a Patterson customer, please call support.

    Updated: 04.19.2017

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